B2C Health
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InSync Physio is a group of health care clinics focused on physiotherapy and rehabilitation, mainly based around Vancouver. Recognized for its high-quality care, InSync aims to help people stay active and healthy, even after injuries. The team is committed to professional and personal care, using the latest health practices to help clients get back to their best form for sports, work, or daily life.
Despite InSync’s commitment to excellence and a solid foundation in SEO and content optimization, the clinic’s online presence was lacking in user engagement and trust-building mechanisms. Visitors to the website often found it challenging to locate the information they sought, leading to potential missed opportunities for the clinic.
In the ever-evolving health care sector, where trust plays an increasingly significant role in consumer behavior, InSync recognized the need for a more direct and personalized online user journey.
The goal was to enhance the website and booking experience in a manner that was both people-friendly and reflective of the patients’ needs.
In their quest to enrich the online user experience, InSync explored various digital solutions, including live chats and chatbots. However, it was the integration of Pathmonk’s AI that marked a turning point for the clinic.
✅ Implementing Pathmonk’s AI extension led to a 154% increase in the number of visitors taking desired actions on the website, such as booking appointments or calling for information.
✅ The personalized and efficient online experience built trust with visitors, leading to higher satisfaction rates.
✅ By adopting AI to enhance the visitor experience, InSync demonstrated its commitment to innovation, solidifying its reputation as a progressive player in the healthcare industry.
Implement Pathmonk now and boost your conversions. Our plans are scalable, based on your monthly pageviews