Creating a Needs-Based Solution to Better Serve the Customer Journey | Interview with Michael Alladawi from Revive

Introduction

Imagine waking up every morning to the sanctuary of a beautiful home, where every detail is a reflection of your style and personality. You can share this beautiful sanctuary with your family or know you’ve maximized its sales value. Helping to simplify home renovations is Revive, who offers a suite of products/services that add value to real estate professionals, homeowners, and service providers. Michael Alladawi, CEO & Founder at Revive explains that Revive aims to simplify the renovation process and make it more accessible to the average person. The company primarily serves contractors, helping them become more efficient by providing infrastructure for various aspects of their business. They also partner with real estate agents to offer a network of supported contractors and provide turnkey solutions for clients. Michael discusses the role of Revive’s web app in the customer journey, acknowledging its significant impact on the renovation process. They delve into how the idea for the company came about, originating from his background as a flipper and builder, he recognized the challenges faced by average consumers and contractors. Michael emphasizes the need-based nature of Revive’s solutions and the evolution of the company’s growth. They also highlight the company’s commitment to transparency and the mission to bring innovation to the renovation industry.