What Customer Experience Means for Growth & Your Brand | Interview with Guillaume Tarralle from Zingtree

What Customer Experience Means for Growth & Your Brand Interview with Guillaume Tarralle from Zingtree

Introduction

A tree has so much potential for growth while weathering humans, climate change, and harsh environments. Our teams and businesses have the same potential with the added benefit of tools and technology to support our growth and help to weather any challenges. Zingtree helps guide your teams, create agent scripts, guide customers, and manage internal processes with their interactive, no-code decision trees. Senior Director of Customer Experience, Guillaume Tarralle dives into what his role means and what customer experience really means at Zingtree. Coupled with tips and insights Guillaume gives us the key pillars for driving overall customer success.

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Take The Next Step on Your Growth Journey

Growth Marketers in the show focus mostly on one of the three big problems. Increasing the number of leads, reducing the customer acquisition cost, or improving the lead quality – that’s why they are in growth in the first place. Reports from Gartner and real experience from the guests show that >70% of the buying journey is happening online.

The step-by-step Ebook guide below will help you to get started and analyze the digital buying journey on your website. Take this cheat sheet to accelerate revenue for your company. The buying process has changed, has your website experience?

 

Get The Buying Journey Guide

Read practical advice, best practices, and expert tips to help you become a master of your website's buying journey