Improve Retention, Customer Growth, and Advocacy with Community-led Growth | Interview with Brian Koffler from inSided

Improve Retention, Customer Growth, and Advocacy with Community-led Growth Interview with Brian Koffler from inSided

Introduction

Community-led growth is the new and booming growth strategy inspiring marketers of today. Enabling company-wide customer success is inSided, a customer success community platform that uses the power of community to measurably improve customer engagement. Head of Demand Generation, Brian Koffler reminds us of the importance of community-led growth and how they leverage their own solution to drive community growth and customer success.

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Take The Next Step on Your Growth Journey

Growth Marketers in the show focus mostly on one of the three big problems. Increasing the number of leads, reducing the customer acquisition cost, or improving the lead quality – that’s why they are in growth in the first place. Reports from Gartner and real experience from the guests show that >70% of the buying journey is happening online.

The step-by-step Ebook guide below will help you to get started and analyze the digital buying journey on your website. Take this cheat sheet to accelerate revenue for your company. The buying process has changed, has your website experience?

 

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