• Latest
  • Top
6 votes

Lead Qualification

Lead Qualification to improve our operations and increase conversion Given that we have several different types of client personas which visit our website we want to serve a different goal (either newsletter subscription or booking a  demo) depending on answers they give to qualification questions, so that our team is able to route each lead to the best contact person.

0 comments
3 votes

Direct Google Analytics Integration

Dear Pathmonk team, there is one other thing that came up in our team meeting. The analytics within Pathmonk is very helpful but what could lift us to the next level would be if we can send events (such as goal completion) straight into Google Analytics so that we can see the Assistant results within our GA interface to make it faster to analyze our funnels. In an ideal world we just connect our GA account with Pathmonk so that Pathmonk’s data will be send without further effort.

0 comments
2 votes

End user feedback to alter Assistant appearance

Dear Support team, within a team brainstorming we cam up with one thing the we think might enhance the user experience further: Can you let the SmartCards appearance be changed by a feedback that a user is giving to the Assistant? Let’s say a user has multiple visits in 1 hour for example. Could there be an option like: “Display again after 7 /14/ 30 days”.

0 comments
2 votes

Multi-language support for Assistant

Hi there, we would like to expand the usage of the Assistant across several countries beyond the current english setup. Our website has visitors from across the globe and we would like to cover with key languages for the Assistant to start with: – Spanish – Portuguese – English – French

0 comments
2 votes

Web Assistant Introduction - Switch on/off

Hi Pathmonk Team, Our team would like to have the ability to customize the Web Assistant Introduction in the following way: – we would like to be able to customize the content of the Introduction card – we would like to have the ability to turn the introduction card on & off

0 comments
1 vote

Show/Hide Web Assistant on particular pages

We want to show the Assistant and the Home page, all Service pages, all Case studies but not on our Contact page given that a user can already use the form there. Can that be made available? Seo Atlanta Team

0 comments
1 vote

Visitor routing based on firmographics

We use Pathmonk to understand our leads better (amount of visits, location etc.) which is important especially for our enterprise deals. Here is a user scenario that would help us to improve: We want to display a different goal depending from which company a user is coming from. So if Pathmonk can understand for example that a user is coming from company XYZ to only show this user certain SmartCards for example to book a demo.

0 comments
1 vote

Form Fields - Dropdown for country code

Good morning Pathmonk Team – it seems it isn’t possible at the moment to add a dropdown for the country code in the Phone field within the lead form. We appreciate if this could be added to the forms so we can cater to our international user base. Thanks in advance

0 comments