How to Centralize and Understand Customer Feedback | Interview with Deniz Kuran from Idiomatic

How to Centralize and Understand Customer Feedback Interview with Deniz Kuran from Idiomatic

Introduction

In order to continue to produce a great product and improve it according to the needs of your customers you need customer feedback. We have to understand how our customers perceive and use our products in order to do better. Idiomatic helps you do just that with their AI-Driven customer intelligence platform. Idiomatic helps you unlock the “why” behind your customer feedback while turning that data into actionable insights. The Head of Marketing, Deniz Kuran discusses the key personas and industries they serve best while highlighting key acquisition channels as she helped to build out and develop their marketing and growth strategies. Through a rebrand, informative website, and valuable content the team is working hard to shift website traffic into converting customers.

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Take The Next Step on Your Growth Journey

Growth Marketers in the show focus mostly on one of the three big problems. Increasing the amount of leads, reducing the customer acquisition cost or improving the lead quality – that’s why they are in growth at the first place. Reports from Gartner & real experience from our guests show that >70% of the buying journey is happening online while the competition for leads online is increasing.

The step-by-step Ebook guide below will help you to get started & analyse the digital buying journey on your website. Take this cheat sheet to accelerate revenue for your company.

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Read practical advice, best practices, and expert tips to help you become a master of your website's buying journey