We can easily get swept up in the success of a customer’s purchase. But in order for us to ensure recurring customers, good reviews, and inciting reason for customers to spread the word we must work to perfect the post-purchase experience. Helping Shopify brands deliver delightful, post-purchase experiences is Wonderment. The Head of Brand and Community, Juliana Casale helps us understand the value they offer, the verticals they serve best, and her efforts to drive growth. Juliana looks at matching their organic growth with high-quality content, an optimized website, customer retention, and, of course, nailing their own post-purchase experience.
Take The Next Step on Your Growth Journey
Growth Marketers in the show focus mostly on one of the three big problems. Increasing the number of leads, reducing the customer acquisition cost, or improving the lead quality – that’s why they are in growth in the first place. Reports from Gartner and real experience from the guests show that >70% of the buying journey is happening online.
The step-by-step Ebook guide below will help you to get started and analyze the digital buying journey on your website. Take this cheat sheet to accelerate revenue for your company. The buying process has changed, has your website experience?