The Owner Journey: Maximizing After-Sale Relationships | Interview with Ken Rapp from Blustream
CEO, Ken Rapp dives into how they focus on the owner journey rather than the buyer journey to engage and retain customers for life.
CEO, Ken Rapp dives into how they focus on the owner journey rather than the buyer journey to engage and retain customers for life.
Morgan dives into the increase in inbound opportunity creation due to the increasingly digital buying journey and supporting that journey.
The team at OneIMS showcases its credibility and value through an information-packed website; an essential resource for users.
Despite coming from a small town, Patrick enjoys the challenge of building a global marketing and go-to-market strategy.
Nick gives us insight into their website and how they are continuously working on improving the storytelling aspect with value-based content.
Evgenia, Senior Manager of Customer Experience and Strategic Initiatives, shares some advice for successful outbound messaging.
David, the CEO, dives into their client acquisition channels, which include inbound and outbound strategies, like SEO and cold emails.
Julie dives into the role of their website in the customer journey, with a focus on providing intuitive content and opportunities to request demos.
It’s no surprise that educational content plays a critical role for Accredible; serving and empowering their independent buyers.
Understanding the unique challenges of their buyers, CloudSource influences that decision through the awareness and consideration journey.
Mastering demand generation through powerful content, SEO, SEM, partner marketing, and direct marketing, the team are driving the right traffic.
Senior Brand Manager, Erica Crossfield helps us understand how we can revolutionize customer success and retention with their platform.
Brett discusses how the company approaches growth, how the website plays a role, and how developing customer relationships comes first.
Ian and the team look to further empower their customers with a self-service website that satisfies all personas and stages of the buying funnel.
Michelle dives into their efforts to expand and support their inbound buyers’ journey through various digital channels such as LinkedIn and SEO.
By putting the product at the heart of a website, Talya, a product marketing expert, helps us understand how this better serves the full buying funnel.
Spencer, Director of Agency Sales and Marketing, dives into their own hyper-focused, and hyper-personalized campaigns that drive growth.
The team works hard to understand the buyer’s needs to create a website that is supporting and enhancing the buying experience.
The website plays a crucial role in serving the longer customer journey and streamlining the path to purchase with a focus on the user.
We were also eager to learn how Chris, the Director of Marketing, and the team execute their own customer experience and lead generation.
Roundtable Learning leverages its website as an educational tool to inform potential clients about the value and use cases of the technology.
Liz, VP of Marketing, reminds us of the power of quality content and the significant role it plays in optimizing the customer journey.
Emily, helps us understand how their website plays a massive role in supporting the buying journey, from awareness to decision-making.
Kevin provides us with insight into their online and offline channels and how they work symbiotically to support the buying journey of a niche market.
Andy emphasizes the importance of prioritizing user experiences over other business metrics in the early stages of a startup.
Aidan helps us understand how they go beyond high-quality visualization and give businesses versatile assets to use across the customer journey.
Natasha, head of marketing, highlights how they leverage data-driven insights to enhance the user experience and overall buying journey.
Sharon Palermo shares how Trender.ai practices what they preach by using its own tool to target, identify and engage with customers.
Deniz Kuran dives into Idiomatic’s mission to help unlock the “why” behind customer feedback while turning data into actionable insights.
Arry has worked hard to understand and shape the buying journey through compelling product positioning and clear value propositions.
CEO, Ken Rapp dives into how they focus on the owner journey rather than the buyer journey to engage and retain customers for life.
Morgan dives into the increase in inbound opportunity creation due to the increasingly digital buying journey and supporting that journey.
The team at OneIMS showcases its credibility and value through an information-packed website; an essential resource for users.
Despite coming from a small town, Patrick enjoys the challenge of building a global marketing and go-to-market strategy.
Nick gives us insight into their website and how they are continuously working on improving the storytelling aspect with value-based content.
Evgenia, Senior Manager of Customer Experience and Strategic Initiatives, shares some advice for successful outbound messaging.
David, the CEO, dives into their client acquisition channels, which include inbound and outbound strategies, like SEO and cold emails.
Julie dives into the role of their website in the customer journey, with a focus on providing intuitive content and opportunities to request demos.
It’s no surprise that educational content plays a critical role for Accredible; serving and empowering their independent buyers.
Understanding the unique challenges of their buyers, CloudSource influences that decision through the awareness and consideration journey.
Mastering demand generation through powerful content, SEO, SEM, partner marketing, and direct marketing, the team are driving the right traffic.
Senior Brand Manager, Erica Crossfield helps us understand how we can revolutionize customer success and retention with their platform.
Brett discusses how the company approaches growth, how the website plays a role, and how developing customer relationships comes first.
Ian and the team look to further empower their customers with a self-service website that satisfies all personas and stages of the buying funnel.
Michelle dives into their efforts to expand and support their inbound buyers’ journey through various digital channels such as LinkedIn and SEO.
By putting the product at the heart of a website, Talya, a product marketing expert, helps us understand how this better serves the full buying funnel.
Spencer, Director of Agency Sales and Marketing, dives into their own hyper-focused, and hyper-personalized campaigns that drive growth.
The team works hard to understand the buyer’s needs to create a website that is supporting and enhancing the buying experience.
The website plays a crucial role in serving the longer customer journey and streamlining the path to purchase with a focus on the user.
We were also eager to learn how Chris, the Director of Marketing, and the team execute their own customer experience and lead generation.
Roundtable Learning leverages its website as an educational tool to inform potential clients about the value and use cases of the technology.
Liz, VP of Marketing, reminds us of the power of quality content and the significant role it plays in optimizing the customer journey.
Emily, helps us understand how their website plays a massive role in supporting the buying journey, from awareness to decision-making.
Kevin provides us with insight into their online and offline channels and how they work symbiotically to support the buying journey of a niche market.
Andy emphasizes the importance of prioritizing user experiences over other business metrics in the early stages of a startup.
Aidan helps us understand how they go beyond high-quality visualization and give businesses versatile assets to use across the customer journey.
Natasha, head of marketing, highlights how they leverage data-driven insights to enhance the user experience and overall buying journey.
Sharon Palermo shares how Trender.ai practices what they preach by using its own tool to target, identify and engage with customers.
Deniz Kuran dives into Idiomatic’s mission to help unlock the “why” behind customer feedback while turning data into actionable insights.
Arry has worked hard to understand and shape the buying journey through compelling product positioning and clear value propositions.
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